Nova Scotia Health Authority

The emergency department is located on the second level of the hospital. It is open daily from 7:30 a.m. to 9:00 p.m.* Please go directly to the department and ring the bell for assessment.

*Please visit our temporary closures page for up-to-date information about any unexpected closures and service interruptions at this facility.

If you require medical attention outside of these hours, go to the emergency department at South Shore Regional Hospital in Bridgewater (90 Glen Allan Dr., Bridgewater) or call 911.

If you need help immediately, call 911.

To access the mental health mobile crisis team call 902-429-8167 or toll-free at 1-888-429-8167. This is a 24 hour, seven days a week phone service to help you or your loved one cope with mental health and addiction challenges in the moment.     

View the list of NSHA programs and services.

Please note: There are currently visitor restrictions in place due to COVID-19. Please visit www.nshealth.ca/temporaryclosures for up-to-date information.

Visitors are welcome anytime according to patient preference and care needs. 

*Learn more about NSHA's Family Presence Policy, which welcomes up to two people named by the patient to be their family or primary support person/people.

A $4 parking fee will be charged when you exit the parking lot. Please ensure you have the correct change before leaving the hospital. Change and banking machines are located near the side entrance by the cafeteria. If you require assistance when exiting the parking lot, press the intercom button to speak to an operator.

Weekly and monthly rates are available. Contact the business office for information. 

Free WiFi is available in some areas of the building. 

• Private room: Includes one bed and one washroom. You can find current rates here.
• Semi-private room: Includes two beds separated by curtains and one washroom. You can find current rates here.

Space in our private and semi-private rooms is limited. The sooner we have your insurance information the more likely we are to be able to accommodate your request.

When the booking clerk calls with your hospital admission date, let them know you are interested in a private or semi-private room.

When you are admitted, be sure to have your private insurance card with you and let the admitting clerk know you have requested a private or semi-private room.TV & Phone in your Room

You can find updated information about costs associated with semi-private and private Rooms in the hospital here.

You can find updated information about fees and bill payments for Canadians and out of country patients here.

TV Service

Bedside TV rental is available in most of our inpatient units. To order service (or transfer your service if you change rooms) please dial 1-866-223-3686 from your phone. Payment can be made by Visa or MasterCard. 

The call centre is open between Monday and Friday from 9:30 a.m. to 9 p.m. and Saturdays from 2 p.m. to 6 p.m., excluding statutory holidays.

Phone Service   

Bedside phone service is available on most inpatient units. There is a fee for this service. In addition to a connection fee, you will be charged a daily rate and will also be billed for all long distance calls.

To request phone services, dial 499 from your bedside telephone between 8:30 a.m. and 4:45 p.m. and a representative will arrange to have your service connected within 24 hours (excluding holidays).

Cell phones and other wireless devices may be used in some areas of the hospital. Please look for signage before using your device. 

For the safety of patients, please turn off your cellular phones when you are not in a wireless friendly area. 

Patients on the medical unit receive tray service at meal time. Patients in other areas of the hospital are served from a hot/cold cart in the dining rooms on the units.  

Microwave ovens, refrigerators, and ice machines are available on most nursing units for use by patients and visitors.

If you follow a special diet or have food-related allergies or sensitivities, be sure to let us know when you arrive. A clinical dietitian may visit to discuss your needs. If your family wishes to bring food from home, please discuss this with your nurse before eating. Please do not leave perishable items at the bedside. Refrigerators are available on your unit. Label food items with the patient’s name, room number and date. Snacks are available upon request.

Cafeteria
Hours of operation:
Monday to Friday: 7:30 a.m. to 1:30 p.m.
The cafeteria is closed on weekends and holidays. 

Vending machines located next to the entrance of the cafeteria.

Gift shop, main entrance.
Hours of operation:
Monday to Friday: 9:30 a.m. to 4 p.m.

A bank machine and change machine are located on the main level by the cafeteria. 

Quiet rooms and solariums are available for families and friends to use when needed. A service, led by local clergy, is held in the veterans’ unit at Fishermen’s Memorial Hospital each Tuesday at 11 a.m. The Veterans’ Memorial Chapel on the main level is open to the public. 

Fishermen’s Memorial is a community hospital with inpatient beds as well as a veterans unit.